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Frequently Asked Questions
Frequently Asked Questions
How big are the wreaths?
-They are 18" grapevine wreaths.
Do you accept returns?
-All wreath sales are final. If there is an issue with how the shirt was messed up by us at Rustburg Vines, we will gladly fix it for you. However, if there was any damage caused by the person to the shirt we will not exchange it.
What are our business hours?
-We are open from 10 am-6 pm EVERY Wednesday-Friday. We are closed Saturday- Monday.
What are our shirts made of/ What brand do we use?
-We use a variety of shirts, including Bella Canvas short and long sleeve shirts, Gildan, Hanes, and Jerzee Crewnecks and Hoodies. Occasionally we use Jerzee and Gildan t-shirts and long sleeves as well as Platinum Delta.
Do you use certain colors and shirt types?
We are an ink-based company which means we are unable to press on dark colors or print white. We can only use light colors unless we can bleach them. With that being said we are only able to bleach heathered colors. We can press on anything over 50% Polyester so any of the shirts that have the word prism or most of the time non heathered we cannot press on.
What is our turn-around time?
-We currently do not have a set TAT. We have many shirt styles and sizes on hand. If we have the materials for an order the order gets completed either the same day or the next day. If we do not have the shirt, we will order them and they will get done as soon as the shirts come in. We do not want our customers to wait more than a week to receive or pick up their products.
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